We Value Your Privacy: MiQu Technology Co., Ltd. (hereinafter referred to as "the Company") understands the importance of protecting your personal data and privacy. We collect, process, and use personal data in compliance with the Personal Data Protection Act of the Republic of China and other relevant regulations.
To ensure your peace of mind while using the services and information provided by the Company's website (hereinafter referred to as "the Website"), this Privacy Policy explains what personal data we collect, how we use it, and your rights. Please read the following carefully.
Scope of Application: This Privacy Policy applies to the collection, processing, use, and protection of personal data involved when you use the Website's services. This policy does not apply to third-party websites outside the Website, nor does it apply to personnel not employed or managed by the Company.
When you link to other websites through the Website, the handling of your personal data on those websites will be governed by their privacy policies, and the Company assumes no responsibility for this.
1. Purpose and Types of Personal Data Collection
The Company collects your personal data within a specific scope of purpose as required to provide services.
Generally, we may request your personal data for the following purposes: member registration and identity verification, providing products or services, processing orders or transactions, responding to your inquiries or requests, providing updates or promotional offers (with your consent or as permitted by law), improving the quality of website services, and fulfilling legal or contractual obligations.
The types of personal data collected depend on the nature of the services you use and may include, but are not limited to: name, contact information (such as email, phone, address), account login information, payment transaction details, communication content with us, and your activity records on the Website (e.g., visited pages, click records).
During general browsing, the server automatically records information such as your device's IP address, usage time, browser type, and browsing click data. This information is used internally to optimize services and is never disclosed externally.
The Company only collects personal data necessary to achieve specific purposes. Unless otherwise required by law or specified in this policy, you may choose not to provide certain non-essential personal data, but this may prevent you from using certain specific service features.
2. How Personal Data is Used
The Company will use your personal data legally and reasonably within the scope of the purposes for which it was collected.
We primarily use your personal data in the following ways:
- Providing and Maintaining Services: Verifying your identity, processing member functions or transactions (e.g., shopping, payments), providing the services you request, and fulfilling contractual obligations with you.
- Customer Contact and Notifications: Using your contact information to respond to your inquiries or notify you of significant changes to the services (e.g., updates to terms or policies, service interruptions, security alerts).
- Optimizing Service Experience: Analyzing your usage of the Website to improve our services and interface. To provide content tailored to your needs, we may analyze your browsing behavior on the Website (such data is presented in aggregate form and does not directly identify individuals) to understand which features are popular and use this as a reference for feature optimization.
- Marketing and Promotions (Optional): With your consent or as permitted by law, we may use your contact information to send you updates, promotional offers, and information about the Company's products or services. You may opt out of such marketing messages at any time by following the instructions in our notifications or contacting us.
- Fulfilling Legal Obligations: When required by law or requested by competent authorities through legal procedures, we will use or provide your personal data (e.g., for judicial investigations or government requests) to comply with legal obligations or public interest needs.
- Inquiry or Request for Access: You have the right to inquire whether the Company holds your personal data and request access or obtain a copy. However, if accessing your data incurs costs, the Company may charge necessary fees in accordance with the law.
- Request for a Copy: You may request the Company to provide a copy of your personal data. We will provide readable copies within the scope of technical feasibility.
- Request for Supplement or Correction: If you find that your personal data is incorrect or incomplete, you have the right to request correction or supplementation. To ensure security, we may need to verify your identity before processing your request.
- Request to Stop Collection, Processing, or Use: In specific circumstances (e.g., if you believe our collection or use of your personal data exceeds the original purpose or lacks legal basis), you may request us to stop collecting, processing, or using your personal data. However, this may result in our inability to continue providing certain services to you.
- Request for Deletion: You may request the Company to delete your personal data, such as when the purpose of collection no longer exists or you withdraw your consent. However, if the data is necessary for the Company to fulfill legal obligations or must be retained by law, it may not be immediately deleted.
- With Your Written Consent: With your explicit consent, we may share your personal data with specific parties as instructed by you.
- Legal Requirements: When required by law or requested by judicial or government authorities through legal procedures, we must comply with legal obligations to provide your personal data. For example, when public safety considerations require judicial authorities to formally request specific data through legal procedures.
- To Prevent Danger to Life, Body, Freedom, or Property: To protect you or others from imminent danger to life, safety, or property, we may provide your personal data in necessary circumstances.
- Public Interest Statistics or Academic Research: When conducting statistics or academic research in the public interest with public authorities or academic institutions, we may provide appropriately processed data that cannot identify you for analysis. Data processed for de-identification cannot be restored or used to identify specific individuals.
- Enforcing Website Terms or Protecting Others' Rights: When your behavior on the Website violates the terms of service or may harm other users of the Website or infringe on others' rights, the Company may disclose your personal data to identify, contact, or take legal action. This includes investigating, preventing, or combating illegal activities.
- Beneficial to Your Interests: In certain emergency situations, we may share your data to protect your interests.
- Entrusted Processing: If the Website entrusts third-party vendors to assist in collecting, processing, or using your personal data, we will fulfill our supervisory responsibilities to ensure that the entrusted parties comply with privacy protection obligations. For example, providing data to vendors assisting with product delivery or customer support, but such vendors are limited to using your personal data only for the purposes of fulfilling the entrustment and may not use it for other purposes.
- Contact Us Page: You can submit your requests or questions through the "Contact Us" online form on the Website. Our staff will respond promptly upon receipt.
- Email: You can also send your requests via email to the Company's customer service mailbox ([email protected]) (example email). Please provide sufficient information in your email to verify your identity and process your request.
- Written Mail: If you wish to submit your request in writing, please mail it to the Company's operational address (Address: XXX Road, XXX District, Taipei City, Taiwan, Customer Service Department, MiQu Technology Co., Ltd.). Please indicate "Personal Data Request" on the envelope.